"Mark Carne must be used to bad timing. He wasn't a year into the job before he faced a public lambasting for being on holiday when overrunning engineering works ruined the Christmas plans of thousands of passengers." Well what do you expect for a salary of only £875,000 a year - after all, nobody's perfect all the time? Give him a gong and ermine, and let's not be so mean-spirited. https://www.bbc.co.uk/news/business-44415339