I watched Montgomery Ward go out of business years ago, and it was sad; now I'm going to see another company that I liked be next? Nooooooo...! I bought every appliance in my home from Sears over the years - stoves, refrigs, washers and dryers, water heaters, etc, darn it, and was happy with their service, including installation by people who knew what they were doing! I'm not about to order major appliances on line, wait for them to be delivered, (hoping they were sending what I ordered), then try to find someone to get them all hooked up correctly and pay their fee. Everything was included in the price at Sears, and they were always competitive and less than two miles from my house. Where are people shopping these days? I can buy new clothes at lots of places, but not major appliances!