What in the hell is the matter with internet connection with T-Mobile?

Discussion in 'Member Casual Chat' started by Pollycy, Sep 11, 2020.

  1. Pollycy

    Pollycy Well-Known Member

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    Does anybody know why it is that at least a third of the time you cannot get on (or to) the internet on the T-Mobile carrier? Is this normal?! Surely NOT... Do people on Verizon, Xfinity, ATT, and the others have to put up with this sh!t...?

    It's amazing, and pretty consistent, too. And I can't understand it because I have one of the "premium" unlimited, unrestricted packages (as long as I don't download more than 100 Gigabytes in a month -- which I don't come anywhere NEAR doing).

    You'll try to just bring up an internet site like a news site (Fox, MSNBC, no difference), or a weather site like NOAA, or Amazon, or ebay -- and the progress-bar goes about half-way across... and then stops DEAD. After about 30 seconds of nothing, you get this msg. that tells you something is wrong with the site you're trying to reach, but no indication that anything's wrong with T-Mobile, which makes absolutely NO sense at all....

    This is so totally screwed up and makes no sense at all. I'm new to the world of smartphones, but surely this cannot be what everybody else is having to tolerate...(?).

    Oh, when you go to the T-Mobile site, there's no way to "chat" with a T-Mobile rep -- you just get a phone number that dumps you over in the Third-World somewhere (usually the Philippines) and you get NO useful help at all!

    Especially if you are a smartphone user on T-Mobile in the Denver-Colorado Springs area, please give me some insight. Thank you very much! :confusion:
     
    Last edited: Sep 11, 2020
  2. daisydotell

    daisydotell Well-Known Member Past Donor

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    The only problem I have with ATT is living in a rural area, six miles down the road I have perfect service. I use a land line from home. Welcome to the world of technology.
     
  3. Pollycy

    Pollycy Well-Known Member

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    Actually, I have heard that a lot of people do like ATT a lot -- especially my friends in Texas. Verizon's coverage there is not nearly as complete, from what they tell me, but Verizon has excellent service here in Colorado.

    But I'm in the 'Denver-Colorado Springs' corridor, which is fairly uniformly populated and 'urban', with lots of cell-towers. It is very hard for me to believe that the parent company in Germany, Deutsche Telekom AG, would provide anything so totally unreliable and slow as T-Mobile is to its customers. The Germans I know wouldn't put up with this kind of 'service' for a minute, but maybe the recent merger with Sprint had something to do with everything just falling apart like this.
     
  4. daisydotell

    daisydotell Well-Known Member Past Donor

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    Good luck.
     
  5. Pollycy

    Pollycy Well-Known Member

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    I was on the phone for a LONG time this afternoon with T-Mobile tech support. The poor guy tried everything he could think of, and finally said that he'd just have to write a trouble ticket for the field techs to check out... so, no resolution.

    Are you guys in Bonn, Germany, at Deutsche Telekom AG Headquarters paying attention to any of this?! :omg: (Fat chance....)
    Wenn nicht, WARUM nicht? :steamed:
     
  6. liberalminority

    liberalminority Well-Known Member

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    they are doing a stress test on society like regulators do on the markets, or doctors do on patients.

    this would explain the failures of technology, medicine, economy, etc....

    https://www.medicalnewstoday.com/ar..., the,records the heart's electrical activity.
     
  7. Pollycy

    Pollycy Well-Known Member

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    Are people having this failure of internet connection with other phone carriers, like ATT, Verizon, Xfinity, etc.?

    If so, you could be on the right track of the real problem. As it is, I am starting to see that when T-Mobile merged with Sprint it "bit off more than it could chew", and they don't have enough infrastructure to provide nearly enough bandwidth to the customers.

    And, again, I've got a very good unrestricted "plan", so I should be getting the best service... right? Instead, T-Mobile is a sad JOKE.
     

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