The Communications Workers of America has won a huge victory and organized the American Airlines Passenger Service Agents. It took 19 years, but the victory gives the employees collective bargaining representation close to 15,000 employees of American Airlines. http://www.cwa-union.org/news/entry...ervice_agents_vote_big_for_union#.VBsw6cJdWb4 Nice to see the American worker starting to come back to life again. As many more become sick and tired of poor wages and either a lack of or poor benefits, you'll see organized labor make a huge comeback.