I read the article and have to agree. If there's a troll, the simple way to deal with it is the Ignore Button. Why bother the administrators and/or moderators with them? Sooner or later, they go away when discovered. Read interesting article @ http://voxday.blogspot.com/2014/08/trolls-are-not-problem.html
More on Recent Discussion of Internet Trolling: Common Dreams Catches Trolling Game-Player, Sara Scribner Asks What We Can Do About "Furious Trolls" Some articles about trolls and suggestions how to deal with them @ http://bilgrimage.blogspot.com/2014/08/more-on-recent-discussion-of-internet.html
Online anonymity creates a sense of a culture without consequences and that anonymity makes it impossible for them (trolls) to resist spewing vitriol from the protective cave of cyberspace. Psychologists call it the “disinhibition effect,” in which “the frequency of self-interested unethical behavior increases among anonymous people.” Non-academics refer to it as “John Gabriel’s Greater Internet F-wad Theory”: the combination of anonymity and an audience brings out the absolute worst in people.